FAQ
Find answers to common questions about our services.
Our delivery time varies depending on the destination and package type. For cities around Cilacap, delivery usually takes 1-2 business days.
You can track your package status through our official website or by contacting our customer service. We also send notifications via SMS or email.
Yes, we accept shipments of heavy items, considering their size and weight. Please consult our team to ensure safe delivery.
Additional fees apply for delivery outside the city, depending on distance and service type. We will provide a cost estimate before shipping.
If your package is damaged or lost, contact our customer service within 24 hours. We will process the claim according to our company policy.
Yes, we offer emergency delivery services with faster delivery times. Please contact us for more information.
data